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How active resisters and organizational constipators affect health care–acquired infection prevention efforts.
Saint S, Kowalski CP, Banaszak-Holl J, et al. How active resisters and organizational constipators affect health care-acquired infection prevention efforts. Jt Comm J Qual Patient Saf. 2009;35(5):239-246.
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April 13, 2011
Saint S, Kowalski CP, Banaszak-Holl J, et al. Jt Comm J Qual Patient Saf. 2009;35(5):239-246.
This study uses qualitative methods—and biting humor—to vividly illustrate how building a culture of safety often requires identifying and dealing with individuals who are resistant to change.
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