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Commentary
How to "DEAL" with disruptive physician behavior.
Junga Z, Tritsch A, Singla M. How to “DEAL” With disruptive physician behavior. Gastroenterology. 2019;157(6):1469-1472. doi:10.1053/j.gastro.2019.10.021.
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February 12, 2020
Junga Z, Tritsch A, Singla M. Gastroenterology. 2019;157(6):1469-1472.
In this commentary, the authors provide an overview of the archetypes of disruptive behavior and approaches to handle difficult encounters using the mnemonic device DEAL- determine the stakes, explain your intent, assess the consequences, and leverage the future.
