How do patients respond to safety problems in ambulatory care? Results of a retrospective cross-sectional telephone survey.

Svenja Seufert; Werner de Cruppé; Michaela Assheuer; Johannes Leinert; Max Geraedts

Study

How do patients respond to safety problems in ambulatory care? Results of a retrospective cross-sectional telephone survey.

December 1, 2021

Seufert S, de Cruppé W, Assheuer M, et al. BMJ Open. 2021;11(11):e052973.

View more articles from the same authors.

Patient reports of patient safety incidents are one method to detect safety hazards. This telephone survey of German citizens found that patients frequently report patient safety incidents back to their general practitioner or specialist and these incidents can lead to loss of trust in the physician.

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