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How do patients respond to safety problems in ambulatory care? Results of a retrospective cross-sectional telephone survey.

Seufert S, de Cruppé W, Assheuer M, et al. How do patients respond to safety problems in ambulatory care? Results of a retrospective cross-sectional telephone survey. BMJ Open. 2021;11(11):e052973. doi: 10.1136/bmjopen-2021-052973

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December 1, 2021
Seufert S, de Cruppé W, Assheuer M, et al. BMJ Open. 2021;11(11):e052973.

Patient reports of patient safety incidents are one method to detect safety hazards. This telephone survey of German citizens found that patients frequently report patient safety incidents back to their general practitioner or specialist and these incidents can lead to loss of trust in the physician.

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Seufert S, de Cruppé W, Assheuer M, et al. How do patients respond to safety problems in ambulatory care? Results of a retrospective cross-sectional telephone survey. BMJ Open. 2021;11(11):e052973. doi: 10.1136/bmjopen-2021-052973