How improving practice relationships among clinicians and nonclinicians can improve quality in primary care.
Lanham H, McDaniel RR, Crabtree B, et al. How improving practice relationships among clinicians and nonclinicians can improve quality in primary care. Jt Comm J Qual Patient Saf. 2009;35(9):457-66.
This study used organizational theory approaches to analyze work relationships in primary care practices and to identify relationship factors that influenced the quality of care.