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PSNet: Patient Safety Network
Journal Article
Study

How incident reporting systems can stimulate social and participative learning: a mixed-methods study.

de Kam D, Kok J, Grit K, et al. Health Policy. 2020;124(8):834-841.

Using qualitative and quantitative data, this study evaluated how incident reporting systems in the Netherlands contribute to organizational learning. The authors identified five core areas related to incident reporting: (1) changed staff attitudes and increased reporting; (2) improved sentinel event investigations; (3) participative learning; (4) local learning, and; (5) recommendations that improve care quality and safety.