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How incident reporting systems can stimulate social and participative learning: a mixed-methods study.

de Kam D, Kok J, Grit K, Leistikow I, Vlemminx M, Bal R. How incident reporting systems can stimulate social and participative learning: A mixed-methods study. Health Policy. 2020;124(8):834-841. doi:10.1016/j.healthpol.2020.05.018

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September 2, 2020
de Kam D, Kok J, Grit K, et al. Health Policy (New York). 2020;124(8):834-841.

Using qualitative and quantitative data, this study evaluated how incident reporting systems in the Netherlands contribute to organizational learning. The authors identified five core areas related to incident reporting: (1) changed staff attitudes and increased reporting; (2) improved sentinel event investigations; (3) participative learning; (4) local learning, and; (5) recommendations that improve care quality and safety.

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de Kam D, Kok J, Grit K, Leistikow I, Vlemminx M, Bal R. How incident reporting systems can stimulate social and participative learning: A mixed-methods study. Health Policy. 2020;124(8):834-841. doi:10.1016/j.healthpol.2020.05.018