How one health system overcame resistance to a surgical checklist.
This commentary describes how one health system worked to combat resistance to change associated with implementation of a checklist initiative. The success of the program was built on empowering team members to drive the process, clinician motivation to provide safe care, and engaging leadership. A PSNet interview with Lucian Leape discussed surgical safety checklists.
Hilton K, Anderson A. Harv Bus Rev. May 20, 2019.