How patients perceive a doctor's caring attitude.
Quirk M, Mazor KM, Haley H-L, et al. How patients perceive a doctor's caring attitude. Patient Educ Couns. 2008;72(3):359-366. doi:10.1016/j.pec.2008.05.022.
This study conducted patient focus groups and video simulated scenarios to highlight and characterize physician behaviors around caring. Interestingly, the same behaviors that were interpreted as caring by some were viewed as uncaring by others.