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PSNet: Patient Safety Network
Journal Article
Commentary

How policy makers can smooth the way for communication-and-resolution programs.

Sage WM, Gallagher TH, Armstrong S, et al. Health affairs (Project Hope). 2014;33:11-9.

Communication-and-resolution programs continue to face challenges to implementation despite their demonstrated value. This commentary recommends policy adjustments for legal, payment, and peer review protection to address barriers to implementing such programs and optimize their widespread adoption.