How Professionals Make Decisions.
How Professionals Make Decisions. Montgomery H; Lipshitz R; Brehmer B. Mahwah NJ: Lawrence Erlbaum; 2004.
This book includes research presented at the 5th Conference on Naturalistic Decision Making. It focuses on how decisions are made in professional and organizational settings and includes chapters on mental models, clinical decision making, team decision making, ethical judgments, and normalization of deviance.