A human factors and survey methodology-based design of a web-based adverse event reporting system for families.
Daniels JP, King AD, Cochrane D, et al. A human factors and survey methodology-based design of a web-based adverse event reporting system for families. Int J Med Inform. 2010;79(5):339-48. doi:10.1016/j.ijmedinf.2010.01.016.
This study describes the development and validation of a web-based tool that allows families to report adverse events during pediatric hospitalizations. The most frequent reports filed were around miscommunication between staff.