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Commentary
Humanizing harm: using a restorative approach to heal and learn from adverse events.
May 4, 2022
Wailling J, Kooijman A, Hughes J, et al. Health Expect. 2022;25(4):1192-1199.
Harm resulting from patient safety incidents can be compounded if investigating responses ignore the human relationships involved. This article describes how compounded harm arises, and it recommends the use of a restorative practices. A restorative approach focuses on (1) who has been hurt and their needs, and who is responsible for addressing those needs, (2) how harms and relationships can be repaired, and avenues to prevent the incident from reoccurring.
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