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Humanizing harm: Using a restorative approach to heal and learn from adverse events.

Wailling J, Kooijman A, Hughes J, et al. Humanizing harm: Using a restorative approach to heal and learn from adverse events. Health Expect. Epub 2022 Mar 23. doi: 10.1111/hex.13478

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May 4, 2022
Wailling J, Kooijman A, Hughes J, et al. Health Expect. 2022;Epub Mar 23.

Harm resulting from patient safety incidents can be compounded if investigating responses ignore the human relationships involved. This article describes how compounded harm arises, and it recommends the use of a restorative practices. A restorative approach focuses on (1) who has been hurt and their needs, and who is responsible for addressing those needs, (2) how harms and relationships can be repaired, and avenues to prevent the incident from reoccurring.

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Wailling J, Kooijman A, Hughes J, et al. Humanizing harm: Using a restorative approach to heal and learn from adverse events. Health Expect. Epub 2022 Mar 23. doi: 10.1111/hex.13478