Identifying failure modes in telemedicine: an instructional needs assessment.

Helen Monkman; Craig Kuziemsky; Juell Homco; Andrew Liew; Kristin Rodriguez; Joanne Skaggs; Frances Wen; Blake Lesselroth

Study

Identifying failure modes in telemedicine: an instructional needs assessment.

August 9, 2023

Monkman H, Kuziemsky C, Homco J, et al. Stud Health Technol Inform. 2023;304:39-43.

View more articles from the same authors.

Implementation challenges can hinder the safety of telehealth. In this study, medical students used Healthcare Failure Modes and Effect Analysis to identify the causes of failures in telehealth and potential prevention strategies. Four categories of failures were identified: technical issues, patient safety, communication, and social and structural determinants.

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