The impact of a 22-month multistep implementation program on speaking-up behavior in an academic anesthesia department.
Walther F, Schick C, Schwappach DLB, et al. The impact of a 22-month multistep implementation program on speaking-up behavior in an academic anesthesia department. J Patient Saf. 2022;18(7):e1036-e1040. doi:10.1097/pts.0000000000001017.
Historically, there have been many patient safety errors associated with healthcare workers’ failure to speak up and report when they notice a problem. Many studies have identified organizational culture as important in creating a safe environment for workers to report medical errors. This study reports on a multimodal program to educate and train healthcare workers resulting in improvements on speaking up behaviors.