Impact of workplace mistreatment on patient safety risk and nurse-assessed patient outcomes.
Laschinger HKS. Impact of workplace mistreatment on patient safety risk and nurse-assessed patient outcomes. J Nurs Adm. 2014;44(5):284-90. doi:10.1097/NNA.0000000000000068.
This survey study of registered nurses found that bullying and other disrespectful behaviors in the workplace were associated with more reports of patient safety risks. A previous AHRQ WebM&M commentary explores the link between professionalism and patient safety.