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PSNet: Patient Safety Network
Journal Article

Implementation of crew resource management: a qualitative study in 3 intensive care units.

Kemper PF, van Dyck C, Wagner C, et al. Journal of patient safety. 2017;13:223-231.

Teamwork training has become a critical tool for promoting health care safety. This study describes the preparation, implementation, and impact of a crew resource management training program at three Dutch intensive care units. Following the training sessions, the participants launched several local quality improvement projects.