Improving patient safety in hospitals: contributions of high-reliability theory and normal accident theory.
Tamuz M, Harrison MI. Improving patient safety in hospitals: Contributions of high-reliability theory and normal accident theory. Health Serv Res. 2006;41(4 Pt 2):1654-76.
The authors apply normal accident theory and high-reliability theory to several patient safety improvement strategies (eg, crew resource management) and assess how the theories contribute to these popular patient safety practices.