Improving Patient Safety: The Intersection of Safety Culture, Clinician and Staff Support, and Patient Safety Organizations.
Improving Patient Safety: The Intersection of Safety Culture, Clinician and Staff Support, and Patient Safety Organizations. Miller RG, Scott SD, Hirschinger LE. Jefferson City, MO: Center for Patient Safety; September 2015.
Patient Safety Organizations (PSOs) are structured to protect confidentiality of incident reporting data to enable its use for organizational learning and improvement. This white paper discusses how a second victim intervention program participating with a PSO can provide support for clinicians involved in adverse events.