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PSNet: Patient Safety Network
Book/Report

Improving Patient Safety: The Intersection of Safety Culture, Clinician and Staff Support, and Patient Safety Organizations.

Miller RG; Scott SD; Hirschinger LE; Center for Patient Safety.

Patient Safety Organizations (PSOs) are structured to protect confidentiality of incident reporting data to enable its use for organizational learning and improvement. This white paper discusses how a second victim intervention program participating with a PSO can provide support for clinicians involved in adverse events.