Improving Patient Safety: The Intersection of Safety Culture, Clinician and Staff Support, and Patient Safety Organizations.
Patient Safety Organizations (PSOs) are structured to protect confidentiality of incident reporting data to enable its use for organizational learning and improvement. This white paper discusses how a second victim intervention program participating with a PSO can provide support for clinicians involved in adverse events.
Miller RG, Scott SD, Hirschinger LE. Jefferson City, MO: Center for Patient Safety; September 2015.