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PSNet: Patient Safety Network
Journal Article
Commentary

Improving physician's hand over among oncology staff using standardized communication tool.

Alolayan A, Alkaiyat M, Ali Y, et al. BMJ quality improvement reports. 2017;6.

Complex care regimens and poor team communication can influence the safety of patients with cancer. This project report describes how an organization used a standardized communication tool to augment physician handovers of oncology patients. The authors utilized plan-do-study-act cycles to refine the process. They found that each adjustment addressed challenges to the use of the tool and over time physician compliance with the process increased.