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PSNet: Patient Safety Network
Journal Article

Improving quality and safety of care using "technovigilance": an ethnographic case study of secondary use of data from an electronic prescribing and decision support system.

Dixon-Woods M, Redwood S, Leslie M, et al. The Milbank quarterly. 2013;91:424-54.

Ethnographic observations and semi-structured interview data showed that implementation of an electronic health record with prescribing and decision support led to greater oversight of and improvements in specific safety metrics.