Improving the Reliability of Health Care.

Book/Report

Improving the Reliability of Health Care.

February 8, 2006

Nolan T, Resar R, Haraden C, et al. Boston, MA: Institute for Healthcare Improvement; 2004.

View more articles from the same authors.

This report shares a three-step model for applying reliability principles to health care. The elements of the model are (1) prevention of failure, (2) identification and mitigation of failure, and (3) redesign of the process once failures are defined.

Available at

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