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Commentary

Incident reporting systems: what will it take to make them less frustrating and achieve anything useful?

Shojania KG. Incident reporting systems: what will it take to make them less frustrating and achieve anything useful? Jt Comm J Qual Patient Saf. 2021;47(12): 755-758. doi: 10.1016/j.jcjq.2021.10.001

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December 1, 2021
Shojania KG. Jt Comm J Qual Patient Saf. 2021;47(12):755-758.

Incident reporting has long been advocated as a central strategy supporting error reduction, transparency and safety culture, but its implementation and use faces challenges. This commentary challenges the viability of the concept in healthcare, examines barriers to its success, and discusses a technology- based approach to reduce clinician reporting burden.

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Shojania KG. Incident reporting systems: what will it take to make them less frustrating and achieve anything useful? Jt Comm J Qual Patient Saf. 2021;47(12): 755-758. doi: 10.1016/j.jcjq.2021.10.001