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PSNet: Patient Safety Network
Journal Article

Investigating hospital supervision: a case study of regulatory inspectors' roles as potential co-creators of resilience.

Øyri SF, Braut GS, Macrae C, et al. J Patient Saf. 2021;17(2):122-130.

This qualitative study conducted in Norway explored how changes in hospital supervision due to new quality improvement regulations and regulatory inspectors’ work, promote or hamper resilience and learning in hospitals. Based on interviews and focus groups with regulatory inspectors, the authors suggest that the government should encourage regulators and local policymakers to communicate positive experiences and smart adaptations in hospital practice.