Skip to main content
Study

"It matters what I think, not what you say": scientific evidence for a medical error disclosure competence (MEDC) model.

Hannawa AF, Frankel RM. "It Matters What I Think, Not What You Say": Scientific Evidence for a Medical Error Disclosure Competence (MEDC) Model. J Patient Saf. 2021;17(8):e1130-e1137. doi:10.1097/PTS.0000000000000524.

Save
Print
October 10, 2018
Hannawa AF, Frankel RM. J Patient Saf. 2021;17(8):e1130-e1137.

Effective error disclosure fosters a just culture. In this large study, participants responded to actors as they disclosed a minor error and a sentinel event. When physicians communicated their remorse nonverbally, participants had less desire to distance themselves from the physician or seek legal action.

Save
Print
Cite
Citation

Hannawa AF, Frankel RM. "It Matters What I Think, Not What You Say": Scientific Evidence for a Medical Error Disclosure Competence (MEDC) Model. J Patient Saf. 2021;17(8):e1130-e1137. doi:10.1097/PTS.0000000000000524.

Related Resources