Key factors for effective implementation of healthcare workers support interventions after patient safety incidents in health organisations: a scoping review.

Sofia Guerra-Paiva; Maria João Lobão; Diogo Godinho Simões; Joana Fernandes; Helena Donato; Irene Carrillo; José Joaquín Mira; Paulo Sousa

Review

Key factors for effective implementation of healthcare workers support interventions after patient safety incidents in health organisations: a scoping review.

January 10, 2024

Guerra-Paiva S, Lobão MJ, Simões DG, et al. BMJ Open. 2023;13(12):e078118.

View more articles from the same authors.

Many clinicians experience emotional and/or psychological distress after involvement in an adverse event. This scoping review of 29 articles identified several factors supporting successful implementation of programs to support healthcare workers involved in patient safety incidents, including a non-punitive organizational culture and strong leadership engagement. The review also highlights the importance of peer support training and resource allocation (e.g., funding, protected time) to ensure program sustainability.

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