Leadership: an effective human factor during COVID-19.

Adeel Abbas Dhahri; Jonathan Refson

Commentary

Leadership: an effective human factor during COVID-19.

September 1, 2021

Dhahri AA, Refson J. BMJ Leader. 2021;5:203-205.

View more articles from the same authors.

Hierarchy and professional silos can disrupt collaboration. This commentary describes one hospital’s approach to shifting the surgical leadership role to facilitate communication and cross-organizational influence to affect quality and safety performance.

Free full text

Related Resources From the Same Author(s)

Leadership through crisis: fighting the fatigue pandemic in healthcare during COVID-19.

March 31, 2021

The COVID-19 pandemic: resilient organisational response to a low-chance, high-impact event.

July 15, 2020

Organisational crisis resource management: leading an academic department of emergency medicine through the COVID-19 pandemic.

October 7, 2020

What I wish I’d known: how experienced physician managers diagnose, treat and prevent disruptive behaviour.

September 21, 2022

Interprofessional model on speaking up behaviour in healthcare professionals: a qualitative study.

May 25, 2022

Inpatient telemedicine and new models of care during COVID-19: hospital design strategies to enhance patient and staff safety.

September 15, 2021

Healthcare failure mode and effect analysis (HFMEA) as an effective mechanism in preventing infection caused by accompanying caregivers during COVID-19-experience of a city medical center in Taiwan.

January 27, 2021

A blueprint for leadership during COVID-19.

August 12, 2020

Interventions targeted at reducing diagnostic error: systematic review.

September 8, 2021

Vulnerability of the medical product supply chain: the wake-up call of COVID-19.

November 25, 2020

Guidance for health care leaders during the recovery stage of the COVID-19 pandemic: a consensus statement.

July 28, 2021

Improving diagnostic performance through feedback: the Diagnosis Learning Cycle.

September 1, 2021

Chronic hospital nurse understaffing meets COVID-19: an observational study.

September 9, 2020

COVID-19: to be or not to be; that is the diagnostic question.

July 8, 2020

COVID-19: making the right diagnosis.

August 5, 2020

Quality and safety in hospital pediatrics during COVID-19: a national qualitative study.

January 12, 2022

Role of nursing home quality on COVID-19 cases and deaths: evidence from Florida nursing homes.

September 22, 2021

Patient harm during COVID-19 pandemic: using a human factors lens to promote patient and workforce safety.

December 23, 2020

The COVID trap: pediatric diagnostic errors in a pandemic world.

August 25, 2021

Teamwork before and during COVID-19: the good, the same, and the ugly….

August 24, 2022

Evaluating the safety of mental health-related prescribing in UK primary care: a cross-sectional study using the Clinical Practice Research Datalink (CPRD).

September 15, 2021

The effectiveness of improving healthcare teams' human factor skills using simulation-based training: a systematic review.

August 3, 2022

Timeout procedure in paediatric surgery: effective tool or lip service? A randomised prospective observational study.

March 24, 2021

Remote patient monitoring during COVID-19: an unexpected patient safety benefit.

March 23, 2022

Human factors and ergonomics to improve performance in intensive care units during the COVID-19 pandemic.

June 2, 2021

Helping healthcare teams save lives during COVID-19: insights and countermeasures from team science.

November 25, 2020

Burnout and its relationship to self-reported quality of patient care and adverse events during COVID-19: a cross-sectional online survey among nurses.

June 9, 2021

The calm before the storm: utilizing in situ simulation to evaluate for preparedness of an alternative care hospital during COVID-19 pandemic.

June 2, 2021

Safety implications of remote assessments for suspected COVID-19: qualitative study in UK primary care.

March 23, 2022

'Doing the best we can': Registered nurses' experiences and perceptions of patient safety in intensive care during COVID-19.

September 7, 2022

Association between implementing comprehensive learning collaborative strategies in a statewide collaborative and changes in hospital safety culture.

September 2, 2020

SEIPS 101 and seven simple SEIPS tools.

June 9, 2021

Assisting beginners in root cause analysis operations: analysis and recommendations regarding the spread of COVID-19 in nursing facilities for the elderly.

September 30, 2020

Time out! Rethinking surgical safety: more than just a checklist.

April 28, 2021

Analysis of patient safety risk management call data during the COVID‐19 pandemic.

January 27, 2021

We're all in this together: how COVID-19 revealed the co-construction of mindful organising and organisational reliability.

February 9, 2022

Medical crisis checklists in the emergency department: a simulation-based multi-institutional randomised controlled trial.

March 17, 2021

Use of patient complaints to identify diagnosis-related safety concerns: a mixed-method evaluation.

March 3, 2021

Expanding frontiers of risk management: care safety in nursing home during COVID-19 pandemic.

September 30, 2020

Safety trade-offs in home care during COVID-19: a mixed methods study capturing the perspective of frontline workers.

September 29, 2021

Critical care simulation education program during the COVID-19 pandemic.

November 10, 2021

Medicine and the rise of the robots: a qualitative review of recent advances of artificial intelligence in health.

July 11, 2018

Effects of interorganisational information technology networks on patient safety: a realist synthesis.

December 9, 2020

Delayed access to care and late presentations in children during the COVID-19 pandemic: a snapshot survey of 4075 paediatricians in the UK and Ireland.

July 29, 2020

Severe staffing and personal protective equipment shortages faced by nursing homes during the COVID-19 pandemic.

September 16, 2020

A national mixed-methods evaluation of preparedness for general surgery residency and the association with resident burnout.

September 2, 2020

Opioids in the United Kingdom: safety and surveillance during COVID-19.

July 7, 2021

Missed nursing care during the COVID-19 pandemic: a comparative observational study.

July 21, 2021

Delay or avoidance of medical care because of COVID-19-related concerns--United States, June 2020.

October 7, 2020

Recommendations for the safety of hospitalised patients in the context of the COVID-19 pandemic: a scoping review.

October 5, 2022

Implementation of simulation training during the COVID-19 pandemic: a New York hospital experience.

February 24, 2021

The problem with 'My Five Moments for Hand Hygiene'.

August 25, 2021

I-PASS handover system: a decade of evidence demands action.

May 12, 2021

Should electronic differential diagnosis support be used early or late in the diagnostic process? A multicentre experimental study of Isabel.

October 27, 2021

Characteristics and unexpected COVID-19 diagnoses in resuscitation room patients during the COVID-19 outbreak - a retrospective case series.

September 30, 2020

Burnout and sources of stress among health care risk managers and patient safety personnel during the COVID-19 pandemic: a pilot study.

July 7, 2021

Detecting and assessing suicide ideation during the COVID-19 pandemic.

May 26, 2021

Safety cases for digital health innovations: can they work?

July 14, 2021

Rapid-cycle improvement during the COVID-19 pandemic: using safety reports to inform incident command.

October 7, 2020

Nurses' perceptions and demands regarding COVID-19 care delivery in critical care units and hospital emergency services.

December 2, 2020

Attending to the emotional well-being of the health care workforce in a New York City health system during the COVID-19 pandemic.

August 26, 2020

National drug shortages worsen during COVID-19 crisis: proposal for a comprehensive model to monitor and address critical drug shortages.

November 4, 2020

Harnessing event report data to identify diagnostic error during the COVID-19 pandemic.

December 15, 2021

How to do no harm: empowering local leaders to make care safer in low-resource settings.

March 3, 2021

Disaster ergonomics: human factors in COVID-19 pandemic emergency management.

August 19, 2020

The impact of coronavirus disease 2019 (COVID-19) on healthcare-associated infections in 2020: a summary of data reported to the National Healthcare Safety Network.

September 22, 2021

Flow accuracy of IV smart pumps outside of patient rooms during COVID-19.

February 24, 2021

AI for radiographic COVID-19 detection selects shortcuts over signal.

June 16, 2021

Use of heuristics during the clinical decision process from family care physicians in real conditions.

October 6, 2021

Systematic review and meta-analysis of interventions for operating room to intensive care unit handoffs.

March 10, 2021

Review of reported adverse events occurring among the homeless veteran population in the Veterans Health Administration.

November 17, 2021

Registered nurses' and medical doctors' experiences of patient safety in health information exchange during interorganizational care transitions: a qualitative review.

November 10, 2021

Opioid prescribing to US children and young adults in 2019.

September 1, 2021

Critical care clinicians' experiences of patient safety during the COVID-19 pandemic.

November 30, 2022

The effectiveness of interruptive prescribing alerts in ambulatory CPOE to change prescriber behaviour and improve safety.

May 5, 2021

Retrospective analysis of reported suicide deaths and attempts on veterans health administration campuses and inpatient units.

September 23, 2020

Patient factors and hospital outcomes associated with atypical presentation in hospitalized older adults with COVID-19 during the first surge of the pandemic.

August 18, 2021

Analyzing diagnostic errors in the acute setting: a process-driven approach.

October 20, 2021

Looking back on the history of patient safety: an opportunity to reflect and ponder future challenges.

November 3, 2021

Hospital inpatient falls across clinical departments.

September 1, 2021

Associations between double-checking and medication administration errors: a direct observational study of paediatric inpatients.

August 26, 2020

Using human factors and ergonomics principles to prevent inpatient falls.

April 20, 2022

Electronic health record interoperability-why electronically discontinued medications are still dispensed.

September 22, 2021

Examining the meaning of the language used to communicate the nursing hand-off.

November 24, 2021

Mental health of staff working in intensive care during COVID-19.

February 24, 2021

Changing hospital organisational culture for improved patient outcomes: developing and implementing the Leadership Saves Lives intervention.

August 12, 2020

What COVID-19 teaches us about implicit bias in pediatric health care.

February 24, 2021

"At home, with care": lessons from New York City home-based primary care practices managing COVID-19.

December 16, 2020

Cognitive bias and public health policy during the COVID-19 pandemic.

July 22, 2020

Incidence, origins and avoidable harm of missed opportunities in diagnosis: longitudinal patient record review in 21 English general practices.

June 30, 2021

Identifying electronic medication administration record (eMAR) usability issues from patient safety event reports.

November 3, 2021

Deferral of care for serious non-COVID-19 conditions: a hidden harm of COVID-19.

November 18, 2020

Changes in unprofessional behaviour, teamwork, and co-operation among hospital staff during the COVID-19 pandemic.

September 28, 2022

Prevalence and characterisation of diagnostic error among 7-day all-cause hospital medicine readmissions: a retrospective cohort study.

September 16, 2020

Reducing nosocomial transmission of COVID-19: implementation of a COVID-19 triage system.

October 28, 2020

Patient safety strategies in psychiatry and how they construct the notion of preventable harm: a scoping review.

November 3, 2021

Comparative performance of pediatric weight estimation techniques: a human factor errors analysis.

November 1, 2017

Barcode medication administration technology use in hospital practice: a mixed-methods observational study of policy deviations.

August 4, 2021

How safe are paediatric emergency departments? A national prospective cohort study.

August 3, 2022

Sensemaking and learning during the Covid-19 pandemic: a complex adaptive systems perspective on policy decision-making.

September 16, 2020

Related Resources

Speaking up during the COVID-19 pandemic: nurses' experiences of organizational disregard and silence.

February 1, 2023

Emotional exhaustion among US health care workers before and during the COVID-19 pandemic, 2019-2021.

October 5, 2022

Pharmacy leadership amid the pandemic: maintaining patient safety during uncertain times.

September 14, 2022

'Doing the best we can': Registered nurses' experiences and perceptions of patient safety in intensive care during COVID-19.

September 7, 2022

Teamwork before and during COVID-19: the good, the same, and the ugly….

August 24, 2022

From COVID-19 pandemic to patient safety: a new "spring" for telemedicine or a boomerang effect?

July 27, 2022

Clinic design for safety during the pandemic: safety or teamwork, can we only pick one?

May 11, 2022

Safety implications of remote assessments for suspected COVID-19: qualitative study in UK primary care.

March 23, 2022

Mapping the resilience performance of community pharmacy to maintain patient safety during the Covid-19 pandemic.

February 16, 2022

Don't go to the hospital alone: ensuring safe, highly reliable patient visitation.

January 12, 2022

Age-related COVID-19 vaccine mix-ups.

December 15, 2021

Transmission of community- and hospital-acquired SARS-CoV-2 in hospital settings in the UK: a cohort study.

November 10, 2021

Patient Safety Innovations

Battle Buddies: rapid deployment of a psychological resilience intervention for health care workers during the COVID-19 pandemic

October 27, 2021

Dual surgeon operating to improve patient safety.

September 29, 2021

Patient safety and ethical implications of healthcare sick leave policies in the pandemic era.

September 15, 2021

Challenges and potential solutions for patient safety in an infectious-agent-isolation environment: a study of 484 COVID-19-related event reports across 94 hospitals

September 1, 2021

'There is a real cost’: as Covid shows, barring bedside visitors from ICU deprives patients of the best care.

August 11, 2021

Guidance for health care leaders during the recovery stage of the COVID-19 pandemic: a consensus statement.

July 28, 2021

Safety implications of different forms of understaffing among nurses during the COVID-19 pandemic.

July 28, 2021

The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: a critical role for subjective advocates.

July 14, 2021

Structural racism and the COVID-19 experience in the United States.

July 7, 2021

Burnout and secondary traumatic stress in health-system pharmacists during the COVID-19 pandemic.

June 30, 2021

Burnout and its relationship to self-reported quality of patient care and adverse events during COVID-19: a cross-sectional online survey among nurses.

June 9, 2021

Human factors and ergonomics to improve performance in intensive care units during the COVID-19 pandemic.

June 2, 2021

The calm before the storm: utilizing in situ simulation to evaluate for preparedness of an alternative care hospital during COVID-19 pandemic.

June 2, 2021

Redeployment of health care workers in the COVID-19 pandemic: a qualitative study of health system leaders' strategies.

May 19, 2021

Ethical considerations and patient safety concerns for cancelling non-urgent surgeries during the COVID-19 pandemic: a review.

May 12, 2021

COVID-19 and patient safety: time to tap into our investment in high reliability.

May 12, 2021

Determinants of burnout and other aspects of psychological well-being in healthcare workers during the Covid-19 pandemic: a multinational cross-sectional study.

May 5, 2021

Identifying barriers to and opportunities for telehealth implementation amidst the COVID-19 pandemic by using a human factors approach: a leap into the future of health care delivery?

May 5, 2021

See More About The Topic

Hospitals

Health Care Executives and Administrators

Facility and Group Administrators

Public Health

Infectious Diseases

Leadership: an effective human factor during COVID-19.

Battle Buddies: rapid deployment of a psychological resilience intervention for health care workers during the COVID-19 pandemic

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Leadership: an effective human factor during COVID-19.

Battle Buddies: rapid deployment of a psychological resilience intervention for health care workers during the COVID-19 pandemic

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

PSNet Log in

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site