Learning from incidents in health care: critique from a Safety-II perspective.
Learning from incidents in health care: critique from a Safety-II perspective. Sujan MA, Huang H, Braithwaite J. Safety Sci. 2017;99:115-121.
Studying what works well to design safer systems is gaining traction in patient safety improvement work. This commentary discusses Safety-II thinking in health care and suggests that examining how an organization has effectively responded and learned from an incident can enhance quality and safety performance.