Learning from incidents in healthcare: the journey, not the arrival, matters.
Leistikow I, Mulder S, Vesseur J, et al. Learning from incidents in healthcare: the journey, not the arrival, matters. BMJ Qual Saf. 2017;26(3):252-256. doi:10.1136/bmjqs-2015-004853.
Experiences from national incident reporting systems can help inform design of other programs. This commentary describes the Dutch national reporting system effort to encourage individual hospital learning through collecting comparative data on activities locally, assessing the reports, and monitoring improvements.