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PSNet: Patient Safety Network
Journal Article

Long-term effects of teamwork training on communication and teamwork climate in ambulatory reproductive health care.

Dodge LE, Nippita S, Hacker MR, et al. J Healthc Risk Manag. 2020;Epub Aug 8.

The TeamSTEPPS program was developed to support effective communication and teamwork skills in healthcare settings. This evaluation assessed the long-term impact of implementing TeamSTEPPS in ambulatory reproductive health care centers. After two years, survey results indicate that TeamSTEPPS implementation was associated with improved perceptions of teamwork and patient satisfaction and that these tools and strategies were successfully integrated into health center operations.