Journal Article

Lost in translation? Addressing barriers in the application of industrial process improvement methodologies to health care.

Gray D, Johnson KD, Watts B. Joint Commission journal on quality and patient safety. 2014;40:514-21.

High-reliability organizations like the aviation industry have developed methods for achieving safety despite hazardous conditions. This commentary describes obstacles to utilizing process improvement techniques from industry in health care—such as skepticism about the applicability of the methods to frontline practice—and relates strategies to understand and address these barriers.