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PSNet: Patient Safety Network
Journal Article
Study

Lost in translation--silent reporting and electronic patient records in nursing handovers: an ethnographic study.

Ihlebæk HM. Int J Nurs Stud. 2020;109:103636.

Using ethnographic methods, this study explored the impact of ‘silent report’ (computer-mediated handover) on nurses’ cognitive work and communication. The authors summarize four emerging themes, which highlight and characterize the importance of oral communication to ensure accurate and useful handovers.