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Making the business case for quality and safety.

Shah RK, Reinhart R, Cronin J. Making the business case for quality and safety. Otolaryngol Clin North Am. 2022;55(1):105-113. doi: 10.1016/j.otc.2021.07.008.

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March 23, 2022
Shah RK, Reinhart R, Cronin J. Otolaryngol Clin North Am. 2022;55(1):105-113.

Experts have advocated the importance of establishing the business case for safety. This article summarizes approaches to establishing the business case for safety through the use of telehealth case-based vignettes as examples. The authors discuss challenges for establishing a business case for safety and future directions.

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Shah RK, Reinhart R, Cronin J. Making the business case for quality and safety. Otolaryngol Clin North Am. 2022;55(1):105-113. doi: 10.1016/j.otc.2021.07.008.