Journal Article

Making hospital care safer and better: the structure-process connection leading to adverse events.

El-Jardali F, Lagacé M. Healthcare quarterly (Toronto, Ont.). 2005;8:40-8.

The authors propose a model for identifying factors that contribute to adverse events in hospital care. Using secondary data from a large Canadian nursing survey, the authors found that perceived understaffing, inadequate support services, and poor teamwork impacted the incidence of adverse events.