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PSNet: Patient Safety Network
Journal Article
Study

Measuring communication in the surgical ICU: better communication equals better care.

Williams M, Hevelone N, Alban RF, et al. Journal of the American College of Surgeons. 2010;210:17-22.

Communication errors between residents and fellows were common in the surgical intensive care unit, but decreased after an intervention that stressed the importance of communication as a patient safety measure.