The Medical Apology: Making It Right When Things Go Wrong.

Provide Feedback |

Submit a Case

Special or Theme Issue

The Medical Apology: Making It Right When Things Go Wrong.

April 18, 2012

Schulte MF, ed. Front Health Serv Manage. 2012;28(3):1-46.

Articles in this special issue highlight lessons learned from disclosure and apology in health care.

PubMed citations

Available at

Related Resources

Providers' and patients' perspectives on diagnostic errors in the acute care setting.

February 15, 2023

On Patient Safety.

January 28, 2023

Getting Started with a Communication and Resolution Program (CRP) Policy or Commitment Statement to CR.

January 25, 2023

Disclosure of errors in surgical procedures.

February 2, 2022

Next of kin involvement in regulatory investigations of adverse events that caused patient death: a process evaluation.

December 22, 2021

Second opinions improve healthcare outcomes and reduce costs.

June 24, 2020

Association of open communication and the emotional and behavioural impact of medical error on patients and families: state-wide cross-sectional survey.

February 12, 2020

Disclosure after adverse medical outcomes: a multidimensional challenge.

November 13, 2019

Error disclosure and apology in radiology: the case for further dialogue.

September 25, 2019

2018 John M. Eisenberg Patient Safety and Quality Awards.

July 17, 2019

Communication and Resolution After an Adverse Health Care Incident.

May 22, 2019

"Sorry" is never enough: how state apology laws fail to reduce medical malpractice liability risk.

April 24, 2019

Interview

In Conversation With… … Jennifer Schulz Moore, LLB, MA, PhD

April 1, 2019

Interview

In Conversation With… Timothy B. McDonald, MD, JD

April 1, 2019

Heart Failure: The Decline of a Historic Transplant Program.

January 30, 2019

Holding out for an apology.

December 5, 2018

Improving Diagnosis.

November 28, 2018

Patient Safety.

November 21, 2018

My human doctor.

October 17, 2018

"It matters what I think, not what you say": scientific evidence for a medical error disclosure competence (MEDC) model.

October 10, 2018

Patients' experiences with communication-and-resolution programs after medical injury.

October 18, 2017

Outcomes in two Massachusetts hospital systems give reason for optimism about communication-and-resolution programs.

October 11, 2017

Strategies for flipping the script on opioid overprescribing.

November 23, 2016

Balancing doctor egos and errors.

November 23, 2016

In support of the medical apology: the nonlegal arguments.

October 5, 2016

JAMA professionalism: disclosure of medical error.

August 24, 2016

Patients and families as teachers: a mixed methods assessment of a collaborative learning model for medical error disclosure and prevention.

July 13, 2016

Medical errors: disclosure styles, interpersonal forgiveness, and outcomes.

April 20, 2016

An experimental study of medical error explanations: do apology, empathy, corrective action, and compensation alter intentions and attitudes?

July 29, 2015

Apologies following an adverse medical event: the importance of focusing on the consumer's needs.

July 22, 2015

See More About

Physicians

Health Care Executives and Administrators

Medicine

Active Errors

Patient Disclosure

To sign up for updates or to access your subscriber preferences, please enter your email address below.

5600 Fishers Lane
Rockville, MD 20857
Telephone: (301) 427-1364

The Medical Apology: Making It Right When Things Go Wrong.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

The Medical Apology: Making It Right When Things Go Wrong.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

PSNet Log in

Submit Your Case

Continue as a Guest

Continue Logged In

Submit Your Case

Continue as a Guest

Already have a PSNet

Account?

New Users