Medication safety in community pharmacy: a qualitative study of the sociotechnical context.
Phipps D, Noyce PR, Parker D, et al. Medication safety in community pharmacy: a qualitative study of the sociotechnical context. BMC Health Serv Res. 2009;9:158. doi:10.1186/1472-6963-9-158.
This human factors study examined components of the work environment in outpatient pharmacies that influenced pharmacists' ability to ensure medication safety.