Microsystems in health care: Part 2. Creating a rich information environment.
Nelson EC, Batalden PB, Homa K, et al. Microsystems in health care: Part 2. Creating a rich information environment. Jt Comm J Qual Patient Saf. 2003;29(1):5-15.
The authors describe three information delivery systems highly tailored to specific needs (a specialty clinic, an emergency room, and a shock trauma ICU) and the benefits to information exchange and operational efficiency within these settings, and between these settings and the larger organization.