Skip to main content
Study

Mitigating patient and consumer safety risks when using conversational assistants for medical information: exploratory mixed methods experiment.

Bickmore TW, Ólafsson S, O'Leary TK. Mitigating patient and consumer safety risks when using conversational assistants for medical information: exploratory mixed methods experiment. J Med Internet Res. 2021;23(11):e30704. doi: 10.2196/30704.

Save
Print
December 15, 2021
Bickmore TW, Olafsson S, O'Leary TK. J Med Internet Res. 2021;23(11):e30704.

Patients and families increasingly access mobile apps, conversational assistants, and the internet to find information about health conditions or medications. In a follow up to an earlier study, researchers evaluated two approaches to determine the likelihood that patients would act upon the information received from conversational assistants.

Save
Print
Cite
Citation

Bickmore TW, Ólafsson S, O'Leary TK. Mitigating patient and consumer safety risks when using conversational assistants for medical information: exploratory mixed methods experiment. J Med Internet Res. 2021;23(11):e30704. doi: 10.2196/30704.