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PSNet: Patient Safety Network
Journal Article

A model for the departmental quality management infrastructure within an academic health system.

Mathews SC, Demski R, Hooper JE, et al. Academic medicine : journal of the Association of American Medical Colleges. 2017;92:608-613.

Program infrastructure that incorporates the knowledge of staff at executive and unit levels can enable system improvements to be sustained over time. This commentary describes how an academic medical center integrated departmental needs with overarching organizational concerns to inform safety and quality improvement work. The authors highlight the need for flexibility and structure to ensure success.