The moderate success of quality of care improvement efforts: three observations on the situation.
Katz-Navon T, Naveh E, Stern Z. The moderate success of quality of care improvement efforts: three observations on the situation. International Journal for Quality in Health Care. 2006;19(1). doi:10.1093/intqhc/mzl058.
The authors look at high reliability, safety culture, and organizational learning as models for safety improvement efforts and discuss the challenges in applying them to health care.