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The NHS: sticking fingers in its ears, humming loudly.

Pope R. The NHS: Sticking Fingers in Its Ears, Humming Loudly. Journal of Business Ethics. 2015;145(3). doi:10.1007/s10551-015-2861-4.

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November 22, 2017
Pope R. Journal of Business Ethics. 2015;145.

Negative interpersonal behaviors can affect patient safety. This extensive interview and focus group study describes widespread tolerance of bullying and negative behaviors in the United Kingdom National Health Service. The author concludes that this organizational dysfunction must be addressed to prevent staff burnout.

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Pope R. The NHS: Sticking Fingers in Its Ears, Humming Loudly. Journal of Business Ethics. 2015;145(3). doi:10.1007/s10551-015-2861-4.