Non-emergency patient transport: what are the quality and safety issues? A systematic review.
Hains IM, Marks A, Georgiou A, et al. Non-emergency patient transport: what are the quality and safety issues? A systematic review. Int J Qual Health Care. 2011;23(1):68-75. doi:10.1093/intqhc/mzq076.
This systematic review found that communication, efficiency, and appropriateness are key factors in ensuring high quality and safe non-emergency transport services.