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The normalization of deviance in healthcare delivery.

Banja J. The normalization of deviance in healthcare delivery. Bus Horiz. 2010;53(2):139.

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March 3, 2010
Banja J. Bus Horiz. 2010;53(2):139.

This article explains the concept of normalization of deviance and discusses its application to patient safety and quality improvement efforts in health care.

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Banja J. The normalization of deviance in healthcare delivery. Bus Horiz. 2010;53(2):139.

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