Operational failures in general practice: a consensus-building study on the priorities for improvement.

Carol Sinnott; Ahmed Alboksmaty; Jordan M Moxey; Katherine I Morley; Sarah Parkinson; Jenni Burt; Mary Dixon-Woods

Study

Operational failures in general practice: a consensus-building study on the priorities for improvement.

May 22, 2024

Sinnott C, Alboksmaty A, Moxey JM, et al. Br J Gen Pract. 2024;74(742):e339-e346.

View more articles from the same authors.

Operational failures (e.g., distractions, situational constraints) can impact the delivery of safe, high-quality healthcare. This study, including general practitioners and patients in the UK National Health Service (NHS), used a modified Delphi process to prioritize operational failures in general practice. Participants identified several areas for improvement, including missing test results and inaccuracies in medical records.

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Diagnostic Test Interpretation Error

Operational failures in general practice: a consensus-building study on the priorities for improvement.

Catching those who fall through the cracks: integrating a follow-up process for emergency department patients with incidental radiologic findings.

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