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Commentary

Orders on file but no labs drawn: investigation of machine and human errors caused by an interface idiosyncrasy.

Schreiber R, Sittig DF, Ash J, et al. Orders on file but no labs drawn: investigation of machine and human errors caused by an interface idiosyncrasy. J Am Med Inform Assoc. 2017;24(5):958-963. doi:10.1093/jamia/ocw188.

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March 22, 2017
Schreiber R, Sittig DF, Ash J, et al. J Am Med Inform Assoc. 2017;24:958-963.

Lack of interoperabilty and user errors are safety concerns associated with the use of electronic health records (EHRs). This case report provides two examples of problems with order cancellations in EHRs due to ineffective interfacing of systems that led to gaps in care. The authors recommend that hospitals test new information technologies to help identify weaknesses and make the ordering process safer.

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Schreiber R, Sittig DF, Ash J, et al. Orders on file but no labs drawn: investigation of machine and human errors caused by an interface idiosyncrasy. J Am Med Inform Assoc. 2017;24(5):958-963. doi:10.1093/jamia/ocw188.