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PSNet: Patient Safety Network
Journal Article
Study

Organisation and characteristics of out-of-hours primary care during a COVID-19 outbreak: a real-time observational study.

Morreel S, Philips H, Verhoeven V. PLoS ONE. 2020;15:e0237629.

This article describes how primary care practices in Belgium reorganized care during the COVID-19 pandemic, going from providing no telephone consultations to half of all contacts being delivered by telephone.