Organisation and characteristics of out-of-hours primary care during a COVID-19 outbreak: a real-time observational study.
Morreel S, Philips H, Verhoeven V. Organisation and characteristics of out-of-hours primary care during a COVID-19 outbreak: a real-time observational study. PLoS One. 2020;15(8):e0237629. doi:10.1371/journal.pone.0237629.
This article describes how primary care practices in Belgium reorganized care during the COVID-19 pandemic, going from providing no telephone consultations to half of all contacts being delivered by telephone.