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Commentary

Organisational crisis resource management: leading an academic department of emergency medicine through the COVID-19 pandemic.

Gavin N, Romney M-LS, Lema PC, et al. Organisational crisis resource management: leading an academic department of emergency medicine through the COVID-19 pandemic. BMJ Leader. 2020 Sept 1. doi: 10.1136/leader-2020-000310

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October 7, 2020
Gavin N, Romney M-LS, Lema PC, et al. BMJ Leader. 2021;5:39-41.

Developed in the field of aviation, crew resource management (CRM) is used to teach teamwork and effective communication and has been used extensively in patient safety improvement efforts. This commentary describes four New York metropolitan area emergency departments’ experience applying (CRM) principles at an organizational level in responding to the current COVID-19 pandemic as well as future crises.

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Gavin N, Romney M-LS, Lema PC, et al. Organisational crisis resource management: leading an academic department of emergency medicine through the COVID-19 pandemic. BMJ Leader. 2020 Sept 1. doi: 10.1136/leader-2020-000310