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Organizational Learning from Experience in High-Hazard Industries: Problem Investigations as Off-line Reflective Practice.
March 6, 2005
Carroll JS, Rudolph JW, Hatakenaka S. Cambridge, MA: MIT Sloan School of Management; 2002. Working Paper 4359-02
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As organizations struggle to cope with rapidly changing environments and more complex and interdependent sets of knowledge, their capacity to learn from experience grows in importance. This paper confronts two central issues for organizational learning from the prism of the chemical and nuclear industries. Lessons discussed here can be applied to health care as it seeks to learn from accident investigation.
