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PSNet: Patient Safety Network

Partnering to Improve Quality and Safety: A Framework for Working With Patient and Family Advisors.

Health Research & Educational Trust; HRET.

Patient and family advisor programs have been implemented in health care as a way to incorporate the experiences of consumers into safety improvement work. This guide provides a framework to help hospitals develop partnership initiatives that focus on advisor recruitment, education, and teamwork to enhance efforts to engage patients and families in this role.