Patient and visitor aggression in healthcare: a survey exploring organisational safety culture and team efficacy.
Heckemann B, Hahn S, Halfens RJG, et al. Patient and visitor aggression in healthcare: A survey exploring organisational safety culture and team efficacy. J Nurs Manag. 2019;27(5):1039-1046. doi:10.1111/jonm.12772.
This online survey of nurse managers found that patient and visitor aggression remains a patient safety concern. The results highlight the importance of the physical layout and safety culture in addressing aggressive behavior and improving workplace safety for nurses.