Patient harm during COVID-19 pandemic: using a human factors lens to promote patient and workforce safety.

This article uses an adapted human factors analysis classification system (HFACS) to describe three levels of failure occurring during the COVID-19 pandemic: organizational factors (e.g., resource management, organizational climate), individuals and their environments (e.g., lack of training in  personal protective equipment (PPE) donning), and supervision factors (such as those caused by staffing shortages).